“We have now greater than 150,000 autos operating on the highway and we now have noticed that is an especially remoted case of excessive affect accident involving the entrance fork arm,” the corporate mentioned in a press release on Wednesday.
Final week, one Ola Electrical buyer, Samkit Parmar had tweeted about his spouse struggling an accident due to the scooter’s entrance wheel breaking out of the suspension. He referred to as the scooter an “untested shifting coffin”.
Following the tweet, a number of different prospects additionally tweeted saying they’re going through comparable points.
Parmar has since deleted the tweet.
Ola in its assertion mentioned its scooter has been “rigorously examined over 5 million kilometres throughout difficult terrains and all climate situations”.
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That is the newest incident involving an Ola Electrical scooter, which has been going through high quality management points, together with a fireplace in March 2022.Ola has needed to situation statements up to now for a number of accidents, together with the entrance fork arm up to now.
Again then as nicely the corporate had mentioned it was an remoted incident. In April, a buyer named Balwant Singh had complained that his son received into an accident due to the defective braking system of the car.
At the moment, Ola denied any malfunction of its e-scooter and even printed the shopper’s telematics information to show its level.
The newest incident is a slight hitch for Ola, which has seen its gross sales enhance considerably and regain the highest spot in month-to-month gross sales charts in latest months after a blow in the summertime months following a fireplace incident and a number of high quality management points.
The corporate is doubling down on its plans to make its personal battery cells to energy its EVs, a automobile undertaking, an electrical bike, and an electrical automobile. In a latest press convention, founder Bhavish Aggarwal additionally mentioned the corporate is planning to make mild industrial autos.